Customers
Teams who hear every chime.
From DTC retail to developer tools to regulated fintech, these teams resolve the majority of their interactions autonomously — and find revenue that was hiding in the queue.
NorthwindDTC retail
Cut first-response time from 9 hours to under 2 seconds — through peak season.
84%Resolved autonomously
Read the storyLumenDeveloper tools
Activation up 18% after support became part of onboarding.
+18%Activation rate
Read the storyAtlas PayFintech
Compliance signed off in a week — the audit trail beat the human baseline.
100%In their own VPC
Read the story00%
Median autonomous resolution
<0s
First response time
00%+
CSAT on AI resolutions
Hours
Time to deploy
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