Changelog

Shipping in the open.

What we shipped, and when. We build Chimes in public — here's the running record.

v0.9May 30, 2026Feature

Agents as first-class tenants

  • Agents can now self-register via API with scoped identity and capability tokens.
  • Usage-based metering for machine consumers, with autonomous billing.
  • Peer escalation: humans and agents escalate to each other in one chain.
v0.8May 12, 2026Feature

Sub-500ms voice, generally available

  • Streaming voice pipeline with context preloaded across channels.
  • Telnyx and Twilio adapters shipped; bring-your-own-carrier supported.
  • Live, mid-call actions: refunds, lookups, and account changes by voice.
v0.7April 24, 2026Improvement

Self-healing knowledge, smarter gaps

  • Gap detection now clusters across thousands of conversations at once.
  • Drafts cite the resolved tickets they were grounded in.
  • Stale articles auto-flag when linked product surfaces change.
v0.6April 9, 2026Platform

Keystone identity across three deployment modes

  • Unified identity behind the Keystone runtime contract.
  • Cloud, self-hosted Postgres, and local modes from one configuration.
  • Row-level security enforced across all tenant-scoped tables.
v0.5March 22, 2026Feature

Autonomous sales from support signals

  • 100% interaction analysis for intent, expansion, and churn risk.
  • Qualified signals route to human or AI revenue agents with full context.
  • Outbound drafts grounded in real support history, pausable for approval.

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