Enterprise
Enterprise power.
Without enterprise complexity.
The scale, controls, and compliance large organizations require — deployed in hours, not quarters, with no six-figure implementation and no AI add-on tax.
What you get
Everything large teams require.
Dedicated infrastructure, deep controls, and a success team — with the autonomy of an engine that resolves 85% on its own.
Dedicated infrastructure
Isolated, dedicated deployment with the performance and data-residency guarantees enterprise needs.
SSO + advanced RBAC
SAML/OIDC single sign-on and fine-grained role-based access across humans and agents alike.
Compliance
SOC 2 Type II, HIPAA, and PCI DSS on the roadmap, with tenant isolation enforced at the database.
Guaranteed SLAs
Uptime and response-time commitments backed by dedicated infrastructure and on-call support.
Agent governance
Scoped capability, budgets, and immutable audit for every AI agent operating in your org.
Dedicated success
A named team for onboarding, migration, and ongoing optimization — not a ticket queue.
How we onboard
From scope to live, in days.
Scope
We map your channels, providers, and compliance requirements in a short working session.
Deploy
Dedicated infrastructure stood up with your identity, secrets, and storage behind their adapters.
Migrate
Knowledge, history, and integrations move over — in hours, not the usual quarter-long slog.
Optimize
Your success team tunes resolution, routing, and revenue plays against your goals.
“We replaced two platforms and a 200-page implementation plan with one engine, live in a week. The board noticed the line item.”
Questions
The short answers.
Hours to days, not the 3–12 months typical of Salesforce or Zendesk rollouts. There's no $25K–$300K professional-services dependency — Chimes is a single engine you configure, not a platform you assemble.
Enterprise
Deploy in hours, not quarters.
No credit card to start · Open-source core · Deploy in hours, not quarters