Legal
Terms of Service
Last updated June 1, 2026
These terms govern your use of Chimes. They're written to be readable — but they are a binding agreement, so please read them.
The agreement
By accessing or using Chimes, you agree to these terms. If you're using Chimes on behalf of an organization, you're agreeing on its behalf and confirming you have authority to do so.
Acceptable use
You agree to use Chimes lawfully and in line with our Acceptable Use Policy. You're responsible for the content you route through the service and for the actions your configured agents take within the permissions you grant them.
The open-source core
The Layer 1 core is licensed under Apache-2.0 and governed by that license. These terms apply to the managed cloud service and commercial offerings, not to your independent use of the open-source code.
Availability and changes
We work to keep Chimes available and secure, and we publish status at our status page. We may update the service and these terms; material changes will be communicated in advance where practical.
Liability
Chimes is provided under the warranties and limitations set out in your order form or, absent one, on an 'as is' basis to the extent permitted by law. Enterprise agreements may provide additional commitments.
Questions about this document? Get in touch.