Voice
Conversations under 500 milliseconds.
Natural phone calls that remember everything. The same brain that resolves your chat answers your phone — with context that persists across every channel a customer touches.
Why it feels different
Point-solution voice is bolted on. Ours isn't.
Bland, Synthflow, and Air handle calls but can't see your tickets, knowledge, or CRM. Chimes voice is the same engine — just speaking.
Sub-500ms response
Conversations feel natural because they are. No dead air, no robotic pauses, no waiting.
Shared memory
The call knows the customer emailed yesterday. Context persists across voice, chat, email, and social.
Graceful handoff
When a human is needed, the full transcript and intent transfer instantly — mid-call, no replays.
Multilingual
Answer in the language the customer speaks, with the same resolution power across all of them.
Latency, by design
Speed is a feature you can hear.
Every millisecond of delay breaks the illusion of a real conversation. Chimes keeps context warm and the pipeline tight so responses land in human time.
- Streaming speech in and out with no perceptible gap
- Context preloaded from the customer's full history
- Actions executed live, mid-conversation
Bring your carrier
Telephony is just an adapter.
Swap Telnyx, Twilio, or your own SIP trunk in a single line. The voice experience stays identical — only the provider behind it changes.
- Telnyx and Twilio adapters ship in the box
- Bring your own carrier behind the same interface
- No vendor lock-in, ever
[adapters.voice]
provider = "telnyx" // or "twilio"
[adapters.voice.telnyx]
connection_id = "···"
from_number = "+1415···"
latency_mode = "realtime"“Callers don't ask to speak to a person anymore. They just get their answer and hang up happy.”
Questions
The short answers.
Voice is a first-class path in Chimes, not a bolt-on. Speech, reasoning, and action share one low-latency pipeline with context already warm — so the engine responds in the rhythm of a real conversation.
Voice
Give every call a brain.
No credit card to start · Open-source core · Deploy in hours, not quarters